An online instructional database containing information on commonly used pieces of laboratory equipment was created. In order to make the database highly accessible and to promote its use, QR codes were utilized. The instructional materials were available anytime and accessed using QR codes located on the equipment itself and within undergraduate…

The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

Describes the McKenna Information Center's application of BRS/SEARCH, information retrieval software, as part of its services to Kennmetal Inc., its parent company. Features and uses of the software, including commands, custom searching, menu-driven interfaces, preparing reports, and designing databases are covered. Nine examples of software…