To better understand health information provision in the public library setting, two cooperative library systems that serve primarily rural populations in upstate New York were studied. The central library in one of those systems established a consumer health information center (CHIC) in 1999. In the other system, the central library does not have…

Reference services in public libraries are changing dramatically. The Internet, online databases, and shrinking budgets are all making it necessary for non-traditional reference staff to become familiar with online reference tools. Recognizing the need for cross-training, Chesapeake Public Library (CPL) developed a program called the Database…

Four intertwined issues in networking--local systems, linking, linking standards, and database ownership--need to be dealt with by bibliographic utilities and librarians, as their members, in the very near future. The resolution of these major issues will significantly affect the future direction of nationwide networking. (Author)

The New York State Library is conducting two regional pilot programs to provide on-line information services to public, academic, and special library patrons. These procedures and guidelines were written for reference librarians in participating libraries who will act as the intermediaries between their patrons and the search analysts at the State…

The role of public services librarians in collection development is examined in light of changes being brought to libraries by finances, cooperation, and information access. Highlights include situation in academic and special libraries, attributes of successful reference librarians and choices affecting collection developing, collection…

Libraries are becoming information access points, not just book repositories. With greater distribution of printed materials, increased use of optical disks and other compact storage techniques, the emergence of publication on demand, and the proliferation of electronic databases, libraries without large collections will be able to provide prompt…

Describes the effects of economic factors on information services in Mexico. Topics discussed include librarians' salaries; inadequate library budgets; acquisitions in academic libraries; the development of public libraries; library networks; national databases; microcomputers and library automation; library research; effects of devaluation; and…