Reference services in public libraries are changing dramatically. The Internet, online databases, and shrinking budgets are all making it necessary for non-traditional reference staff to become familiar with online reference tools. Recognizing the need for cross-training, Chesapeake Public Library (CPL) developed a program called the Database…

Librarians have long struggled to find user-friendly mediums to provide meaningful information to patrons using bibliographies, pathfinders, and subject guides with varying degrees of success. Content management systems, such as Springshare's LibGuides, have recently been developed to facilitate the creation of online subject guides. Special…

Describes an online microcomputer-based system called Reference Librarian Enhancement System (REFLES) which stores factual information. Examples of data in the system and uses of the service are presented, as well as considerations for the future. Twelve (12) references are included. (Author/BK)

Considers a definition of online searching and discusses each of these factors--training, search aids, physical setting, search request form, interview and profile construction, terminal session, search evaluation, document delivery, professional reading, and online user groups. Eighteen sources are cited. (EJS)

Identifies the advantages and limitations of online search services offered by libraries, cautioning the searcher and user to consider and evaluate all options before performing online search. The librarian's responsibility to solve the user's information problem in a desirable way is discussed. Five references are listed. (EJS)

Outlines structural changes in the information supply community effected by the emergence of computer-searchable files as a major information resource together with other developments in electronic technology. Database definitions, interface differences, DuPont experiences, and options available to libraries and information centers are discussed.…

Advocates replacing the traditional library card catalog with a more effective system. Technological developments such as machine-readable catalogs, automated authority control, and computer-output-microform make possible integration of nonbook media, government documents, journal literature, and local information into the main catalog. (SW)

This directory is designed to provide information on automated systems and/or equipment used in libraries to provide a tool for planning future automation in the context of interlibrary cooperation considerations, and to inform the library and information community of the state of the art of automation in Massachusetts libraries. The main body is…

Discusses the impact of local online databases on library reference services, including their integration with remote files such as Dialog, Orbit, and the Information Bank. Online catalog databases, multiple local databases (analytics for journal articles, indexes), and batch processing of data are noted. Six references are cited. (EJS)

Provides overview of the materials available for the reference librarian on the topic of online services. General works and introductions, bibliographies, directories, periodicals, articles on specific topics, and online catalogs are covered. Forty-five references are included. (EJS)

Papers presented at an August 1982 international seminar on online user education include "The Impact of New Technology on Libraries and Their Users," Brian C. Vickery (United Kingdom); "The Role of NORDINFO in Promoting Online Activity: NORDINFO-Origins and Control," Theodora Oker-Blom (Finland); "Librarians and the New…

Librarians cannot distribute their collections electronically until the problems of intellectual property and free-and-equal access are resolved. Libraries must overcome restrictions of "virtual libraries" thereby making copyrighted texts freely available. Libraries must be promoted as places where readers freely consult both copyrighted…

In its second year of activity, the Northeast Academic Science Information Center (NASIC) program of the New England Board of Higher Education (NEBHE) has assisted 18 universities and colleges in the Northeast in the implementation of local capabilities to provide computer-based reference services. Working through the libraries at these…

Responding to an informal survey, 96 media specialists named favorite software, CD-ROMs, and online sites. This article lists automation packages, electronic encyclopedias, CD-ROMs, electronic magazine indexes, CD-ROM and online database services, electronic sources of current events, laser disks for grades 6-12, word processing programs for…

Papers presented at an August 1984 international seminar on online user education include "Library Policies and Strategies in The Netherlands" (Chris J. van Wijk, The Netherlands); "Promotion and Marketing of Library Services" (Nancy Fjallbrant, Sweden); "Library Promotion by Computer" (Ian Malley, United Kingdom); "Library User Education and…