Discusses the need to include communication skills as a component of training sessions for library staff who will be serving patrons using online catalogs and databases. Specific points that should be covered in training sessions are identified and training methods are suggested. (eight references) (CLB)

The availability of appropriate software for library applications is a continuing problem, and this directory is designed to reduce the frustration of librarians in their search for library software for a microcomputer by providing profiles of software packages designed specifically for libraries. Each profile describes the purpose of the program,…

Examines four areas of planning for libraries before incorporating CD-ROM reference systems: (1) hardware, including a microcomputer, CD-ROM reader, and printer; (2) databases; (3) search and retrieval software; and (4) user education. (3 references) (MES)

Describes the development at Indiana State University of a SuperCatalog, a computerized library catalog that provides access to both library holdings and locally loaded commercial databases, including ERIC and Wilson indexes. Software is discussed; the impact on staff, users, interlibrary loan, and library instruction is examined; and future…

This System and Procedures Exchange Center (SPEC) flyer/kit is based on two research efforts: a 1986 SPEC survey on the collection and use of management statistics related to reference services, and a 1987 supplemental survey on qualitative measures of reference services. A brief introduction describes the survey and discusses the evaluation of…

Describes the services and programs offered by the library at The Bronx High School of Science. Topics discussed include the library collection; a basic library skills mini-course for freshmen and incoming sophomores; current uses of the library's computer system; and plans to automate the library's card catalog and circulation records.…

Discussion of the use of microcomputers in school libraries in the United Kingdom focuses on three models of school library computerization: (1) a library management-centered model, which addresses routine library operations; (2) a pupil-centered information skills model; and (3) a curriculum-centered model, which furthers pupil learning in…

Based on the conference theme, "Finding Ways: Excellence under Pressure," papers presented at the 1986 meeting of the association include: (1) "Coping with Budget Pressure: A Public Services Librarian's View" (Janet C. Lu); (2) "The Librarian, the Accession List, and the Database" (B. C. Wehrman); (3) "New Start:…

This review of the evolution of reference services in the library of the University of Tennessee at Chattanooga begins with background information on the university and a brief description of the library's holdings and services. The mission of the library is stated, and it is noted that automation began with internal technical operations in 1983.…

Describes the Mann Library Gateway that provides access to an electronic library developed at Cornell University (New York) including indexes, numeric data files, and full text of journal articles and reference works that are available at users' workstations. Highlights include modules of the system; software design; user training and support;…

Describes the Databases in Schools conferences for 1989, 1990, and 1991, which addressed instruction for and use of CD-ROM and online databases in elementary and secondary school libraries. Highlights include restructured school library media collections, including electronic access and library systems and networks; the need for adequate…

Describes the role of libraries at Claremont Colleges (California) in implementing a CD-ROM local area network to increase use of electronic databases. Highlights include grant funding; hardware; software; user education for faculty and students; future plans; and impact of the new technology on interlibrary loan, document delivery, and reference…

Describes study of seven local education authorities in the United Kingdom which was conducted to discover how models of microcomputer use were being adopted by school libraries. Highlights include database information retrieval; computerized catalogs; improving students' information-handling skills; curriculum-centered plans; integrated systems;…

Reports on a study of CD-ROM products in Nigerian libraries and information centers that gathered information about funding sources, users, hardware configurations, and training facilities through a survey of research, public, and academic libraries. Recommendations for future CD-ROM use are included, and a copy of the survey is appended.…

Describes the alternatives used by the Penn State University libraries to respond to the challenge of providing access to the many different kinds of databases. Approaches include development of a generic interface based on the Z39.50 protocol; staff support, including instruction, reliable documentation, and staff involvement; and better user…