In his article "The McDonaldization of Academic Libraries?" Brian Quinn explores to what extent and to what effect academic libraries have become "McDonaldized," according to the concept developed by sociologist George Ritzer. Quinn identifies a number of ways in which the four dimensions of…

Any librarian who has managed electronic resources has experienced the--for want of words--"joy" of gathering and analyzing usage statistics. Such statistics are important for evaluating the effectiveness of resources and for making important budgeting decisions. Unfortunately, the data are usually tedious to collect, inconsistently organized, of…

The year 2011 was the PALNI (Private Academic Library Network of Indiana) consortium's "rookie season" for the implementation of Primo, the 2010 Discovery Layer 500 race winner. In this article, the authors report on their transition to the cloud within Ex Libris Ltd.'s Primo TotalCare environment: their preparation, the steps involved…

Libraries are not so unlike market giants Netflix, Amazon, and Pandora. Despite their significantly different business models and missions, they share an interest in facilitating the search for information, including what to read, view, and listen to next. Librarians, too, want their patrons to be able to use their tools to make connections among…

This report presents selected findings from the Public School Library Media Center Data File of the 2011-12 Schools and Staffing Survey (SASS). SASS is a nationally representative sample survey of public and private K-12 schools, principals, and teachers in the 50 states and the District of Columbia. School districts associated with public schools…

A telephone reference service operated by the Library of Congress provides immediate service to congressmen with the help of automated information files. (PF)

Discusses the long-term value of bibliographic records to the library and the cost and service implications of that value. Topics covered include records in the public domain; sources of machine-readable bibliographic records (bibliographic utilities, state and multistate networks, commercial vendors, federal agencies, libraries); rights and…

Reference librarians at Georgia Institute of Technology provide computerized reference service through the Georgia Information Dissemination Center. (PF)

An experiment in manipulating machine-readable library records for use in subject searching indicated that such programs would be useful to extend service outside a single library location. (Author/PF)

This policy manual explains computer search services at the University of Massachusetts/Amherst, University Library. The service is available to anyone willing to assume the cost of the services and able to schedule time for both the search strategy interview and the search itself. Requests for computer services are not accepted over the phone or…

Discusses a model telephone reference service focusing on the application of library experience to the design of an online system. The inclusion of current ready reference materials in the database of future automated systems is suggested, and 11 references are listed. (RAA)

Explains how a multipurpose bibliographic/MARC data base of machine-readable data files (MRDF), created according to the MARC II record format, was conceived, and how much an information resource would benefit the general user and professional librarian. (Author/CWM)

Examines changes in the newsmaking process following the introduction of an electronic newspaper library system. Finds that, although all journalists reported using clip files, 16 percent did not use the electronic library when it was installed. (RS)

A study subsidizing student use of online literature searching services examined how this new technology met student needs. Student search patterns and overall satisfaction with online searches were evaluated. The implications of student use of computer searches for reference services are also discussed. (Author)

Corporations employ data mining to analyze operations, find trends in recorded information, and look for new opportunities. Libraries are no different. Librarians manage large stores of data--about collections and usage, for example--and they also want to analyze this data to serve their users better. Analysts use data mining to query a data…