Community colleges continue to experience growth in online courses. This growth reflects the need to increase the numbers of students who complete certificates or degrees. Retaining online students, not to mention assuring their success, is a challenge that must be addressed through practical institutional responses. By leveraging existing student…

Discusses importance of academic planning and describes a model-based decision support system for academic units in a university hierarchy. This system integrates macro-level decisions by examining individual departments' budgets to determine future plans. Quantitative techniques for forecasting change are reviewed, including use of spreadsheet…