Reviews the literature on user studies in both online catalogs and bibliographic retrieval systems. User problems with both mechanical and conceptual aspects are reviewed and potential sources of problems due either to individual characteristics or system variables are discussed. Possible solutions and areas that need further research are noted.…

Describes a study that examined the search behavior of remote users of the University of California MELVYL online public access catalog by analyzing the transaction logs. Highlights include the number of searches, databases searched, number of retrievals, constructing search commands, problems with search terms, and effectiveness of searches.…

Discusses subject searching problems in online library catalogs; explains advanced information retrieval (IR) techniques; and describes experiments conducted on a test collection database, CHESHIRE (California Hybrid Extended SMART for Hypertext and Information Retrieval Experimentation), which was created to evaluate IR techniques in online…

Describes the automated access and Internet resources menu used by the reference department at Saginaw Valley State University (Michigan) library. Resources selected for the menu, including online catalogs, online databases, Internet access, and miscellaneous resources, are described. The access process, based on PROCOMM Plus software, is…