Enacted in 2014, the Workforce Innovation and Opportunity Act (WIOA) brought numerous changes to existing federal employment and training programs, including requiring the Department of Labor (DOL) and the Department of Education (Education) to implement a common performance accountability system across the six WIOA-designated core programs. WIOA…

The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

This case describes a database redesign project for the United States Department of Agriculture's National Animal Germplasm Program (NAGP). The case provides a valuable context for teaching and practicing database analysis, design, and implementation skills, and can be used as the basis for a semester-long team project. The case demonstrates the…

The patients receiving treatment from a hospital need to interact with multiple entities when claiming reimbursements. The complexities of the medical service supply chain can be simplified with an electronic clearance management system that allows hospitals, medical insurance bureau, bank, and patients to interact in a seamless and cashless…

In 1995, Gonzaga University embarked on a project to implement a university-wide information system. The search for an "out-of-the-box" solution began following an attempt to build an integrated data management system in-house. In 1994, Gonzaga decided to look at commercial solutions to its database management problems. With the blessing…

Special librarians are in unique position to become directly involved in the design, development, and management of automated in-house databases. Software packages called application generators enable the librarian/information scientist to develop database applications without programmer intervention and with very little or no knowledge of…

An on-line information system was designed and implemented in an elementary school using a time-sharing DEC-15 computer system to facilitate the management of individualized instruction. The system stores students' background information, test data, and instructional tasks. Teachers and researchers were able to retrieve desired data using either…

Virginia Commonwealth University has implemented some pilot improvement programs using the Total Quality Management approach. These have included improvement of a personnel action processing form, creation of a campus computing service request tracking system, and development of an alumni program database. The pilot programs have taught lessons…

After reviewing some concepts and principles for effective data management, the author applies the concepts to nurse staffing systems for the management of human resources. He defines a seven-step process for establishing a management information system, from defining the management objective to implementing the system. (Author/CT)

States have made dramatic progress in the past few years in implementing longitudinal data systems (LDS) to improve student achievement. These systems collect and house student educational data that make it easy for policymakers and practitioners to access and use it for reporting, policymaking and decision making. So much has happened in states…

This paper introduces the essential concepts underlying management information systems (MIS) from the managerial perspective, then outlines a form of MIS design and implementation that may be attainable in a Caribbean educational setting. The growing importance of information and the increasing need to amass thorough information for decision…

Presents a systematic and disciplined approach to planning for the development and implementation of an information system which will collect, store, maintain, and report human resources data. Discusses guidelines, priorities, training requirements, security, auditing, interface with payroll, and personnel reporting. (CT)

This article describes the Chaminade University (Hawaii) information management system which integrates the fiscal system, the chart of accounts, the general ledger, accounts receivable, budgeting, purchasing and encumbrances, accounts payable, and faculty contracts. Briefly described are the initial system, system revision, design concepts, data…

The role of institutional research in the creation and operation of an information center is discussed, along with the ways in which the spread of information centers within higher education is likely to influence the future development of institutional research. Forces leading to the emergence of information centers are advances in computer…

Efficient and convenient comprehensive information systems, long kept from coming into being by a variety of obstacles, are now made possible by the concept of distributive processing and the technology of micro- and mini-computer networks. Such systems can individualize instruction, group students efficiently, cut administrative costs, streamline…