An experimental program at the University of Woollongong (Australia) identified a quality management framework, developed indicators of institutional performance, created a database for user-defined information needs, and provided access to information at all institutional levels. The project explored use of performance indicators and demonstrated…

This paper seeks to provide a rationale for evaluating Technical and Further Education (TAFE) programs by using a management system approach that is based on corporate planning. The first section reviews the sources of increased demands for accountability in TAFE (societal, economic, government, and legislative sources) and examines various…

Describes the unique reliability problems of very large databases that necessitate specialized techniques for hardware problem management. The discussion covers the use of controlled partial redundancy to improve reliability, issues in operating systems and database management systems design, and the impact of disk technology on very large…

The Distance Education Center (DEC) of the University of Southern Queensland (Australia) has developed a unique materials database system which is used to monitor pre-production, design and development, production and post-production planning, scheduling, and distribution of all types of materials including courses offered only on the Internet. In…

The ability of operating departments of an institution to mechanically gather, summarize, and report "local" data is discussed. Problems are outlined that arise when departments have the ability to produce data and do so with rigorous quality control by the institution's central information management organization. (MLW)

Virginia Commonwealth University has implemented some pilot improvement programs using the Total Quality Management approach. These have included improvement of a personnel action processing form, creation of a campus computing service request tracking system, and development of an alumni program database. The pilot programs have taught lessons…

This paper discusses the procedures best suited for storing, organizing, and using past and present National Assessment of Educational Progress (NAEP) data, as well as procedures and systems used for archiving past and future data, and the quality-control procedures employed to ensure the integrity and responsiveness of the data management system.…

Selected data drawn from national sources are statistically refined to construct a microcomputer-based model for monitoring academic quality and simulating the effects of management decisions. The method, illustrated for doctoral institutions here, can be used for colleges at any level, across institutions, and over time. (MSE)

The New York City Public School System has mandated an Integrated Student Data System (ISDS). This integrated system will include data already maintained in independent computerized files, as well as data that have not been computerized in any systematic way. This paper explores general issues about data accuracy for a system that covers all the…