Reference services in public libraries are changing dramatically. The Internet, online databases, and shrinking budgets are all making it necessary for non-traditional reference staff to become familiar with online reference tools. Recognizing the need for cross-training, Chesapeake Public Library (CPL) developed a program called the Database…

Summarizes results of a project which analyzed data for decisions concerning linking; i.e., whether and how to link utilities in order to pool bibliographic resources. Benefits and problems of links for cataloging, interlibrary loan, and online reference are discussed. A cost-revenue model which analyzes alternatives for linking is presented. (SW)

Comments based on actual reference use of Research Libraries Information Network (RLIN II)--formerly BALLOTS--in a library environment focus on RLIN files, interlibrary loan, search keys, and subject searches. This article updates a description of BALLOTS as it was developed by Stanford University to support cataloging and acquisitions (Online,…

Describes a contract between the reference service of a library system in Illinois and a commercial supplier of information in Berkeley, California, to provide the answers to 200 reference questions for a flat rate of $6000. The contract, considered the first of its kind, successfully relieved a current reference overload. (RAA)

Discusses the implementation of free online search services at the Mount Vernon Public Library for all registered borrowers of the county library system. Policy decisions and planning, operating procedures, publicity, and usage evaluation are noted. Retrieval procedures, search request forms, and sample searches are appended. (EJS)

Identifies technological issues of nationwide networking, including computer processing, data storage and communication, software, data entry, and standards. Emphasized in a forecast of networking trends in the 1980s is the need for coordination of a central managing organization with the autonomous local libraries. (SW)

Libraries will play a key role in providing access to machine-readable data bases by functioning as the interface or broker between the users on campus and these regional and special processing and distribution centers. High cost will prohibit libraries from acquiring and managing data bases. (6 references) (Author)

Explanation of enhancements of a new version of the Research Libraries Information Network (RLIN II)--originally called BALLOTS-- focuses on reference applications of what is primarily a technical processing system, e.g., complementing searches, verification, union catalog, and interlibrary loan. Illustrative examples are provided. (EJS)

Examines online searching done for public libraries during October 1984 at The System Reference Service of the multitype North Suburban Library System. Highlights include total requests searched online, total public library requests searched online (by subject category), samples of successful and unsuccessful public library searches, databases…

Online database searching experiences of nine Illinois public libraries--Arlington Heights, Deerfield, Elk Grove Village, Evanston, Glenview, Northbrook, Schaumburg Township, Waukegan, Wilmette--are discussed, noting search costs, user charges, popular databases, library acquisition, interaction with users, and staff training. Three sources are…

Discusses the impact of local online databases on library reference services, including their integration with remote files such as Dialog, Orbit, and the Information Bank. Online catalog databases, multiple local databases (analytics for journal articles, indexes), and batch processing of data are noted. Six references are cited. (EJS)

Identifies the questions librarians should ask before adopting local online, and compares the advantages and disadvantages of CD-ROM and site database systems. User reactions to local online are discussed and the impact of such systems on reference services and the reference librarian's job content are examined. (CLB)

Describes Kentucky libraries' participation in a pilot project allowing dial-up access to LOCIS (Library of Congress Information System). The two elements of LOCIS, SCORPIO (Subject-Content-Oriented-Retriever-for-Processing-Information Online) and MUMS (Multiple Use MARC System) are explained, and the use of LOCIS for reference, cataloging, and…

The 15 papers in this collection discuss various aspects of computer use in libraries and several other aspects of library service not directly related to computers. Following an introduction and a list of officers, the papers are: (1) "Criminal Justice and Related Databases" (Kate E. Adams); (2) "Software and Hard Thought:…

Outline of the operation and services of the Data Library in the University of Florida Libraries includes a brief history, administration of the library system, development of collection of machine-readable data files, data users, technical services, reference services, funding, and staff recruitment, training, and development. Four references are…