This case study examines the COUNTER 5 metrics pertaining to database usage reports, aiming to gain insights into how the metrics function within a vendor platform. By simulating a search process in two major databases, the authors were able to contextualize the numbers in their institution's COUNTER 5 Database Master Reports. The study finds that…

Focused on community colleges in North Carolina participating in the Scholars of Global Distinction initiative, the goal of this article is to assist librarians in their efforts to thoughtfully increase global and area studies online resources available at their libraries. Through this article, the author hopes to increase global library resources…

Database cancellation is one of the most difficult tasks performed by a librarian. This may seem counter-intuitive but, psychologically, it is certainly true. When a librarian or a team of librarians has invested a great deal of time doing research, talking to potential users, and conducting trials before deciding to subscribe to a database, they…

The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

The present study gives an account of how the e-resources in general and EBSCO, PROQUEST, Project MUSE, and JSTOR in particular were used in the Indira Gandhi National Open University, New Delhi, India. It studies and highlights the access pattern of the patrons in an open university. The study suggests consistency and uniformity in computing and…

This article describes how York University analyzed the results from its 2010-11 implementation of the Measuring the Impact of Networked Electronic Services for Libraries survey to measure value of investments in e-resources. The results were assessed through two variables: e-resources used by faculty when carrying out funded and non-funded…

In the context of a diverse, multi-campus university, this study discusses historical factors and recent changes in scholarly communication and the economic impact of these changes as we seek to forge stronger cooperation among our campuses. After consulting literature, the authors found that issues relating to acquisitions of multi-campus…

The year 2011 was the PALNI (Private Academic Library Network of Indiana) consortium's "rookie season" for the implementation of Primo, the 2010 Discovery Layer 500 race winner. In this article, the authors report on their transition to the cloud within Ex Libris Ltd.'s Primo TotalCare environment: their preparation, the steps involved…

The increasing proliferation of globally interconnected complex information systems has elevated the magnitude of attacks and the level of damage that they inflict on such systems. This open environment of intertwined financial, medical, defense, and other systems has attracted hackers to increase their malicious activities to cause harm or to…

In 2005, the authors reviewed citation help in databases and found an error rate of 4.4 errors per citation. This article describes a follow-up study that revealed a modest improvement in the error rate to 3.4 errors per citation, still unacceptably high. The most problematic area was retrieval statements. The authors conclude that librarians…

With fancy new software developments and growth in both the richness of content and delivery options for information resources, the Database Marketplace 2010 is a feast for buyers. Unfortunately, institutional budget cuts may force more of a famine mentality--with belt-tightening for most, and only purchases that are life-sustaining being served…

The purpose of this paper is to report the results of a quantitative analysis exploring the interaction and relationship between the online database and electronic journal collections at the J. N. Desmarais Library of Laurentian University. A very strong relationship exists between the number of searches and the size of the online database…

The U.S. Geological Survey (USGS) Library, where the author serves as the digital services librarian, is increasingly challenged to make it easier for users to find information from many heterogeneous information sources. Information is scattered throughout different software applications (i.e., library catalog, federated search engine, link…

This study investigates librarians' satisfaction with general interdisciplinary databases for undergraduate research and explores possibilities for improving these databases. Results from a national survey suggest that librarians at a variety of institutions are relatively satisfied overall with the content and usability of general,…

The recent introduction of Google Scholar has renewed hope that someday a powerful research tool will bring continuing education literature more quickly, freely, and completely to one's computer. The authors suggest that using Google Scholar with other traditional search methods will narrow the research gap between what is discoverable and…