Principals at Hunter School District, a pseudonym, lacked capacity for using data, a reflection of the district's lack of a culture of data-driven decision-making. HSD was located in New York City, with 23 schools serving 11,600 students; students were 90% Black or Latino with 90% coming from low-income families and 20% living in temporary…

During the pandemic we have found that the experience of interaction online, whether with other people, or with information is very different from what we do in person. And this experience is seldom compared favourably to physical, interaction. Thanks to the A level algorithm fiasco, algorithms are treated with growing scepticism and social media…

While the supply of information pertaining to many decisions is seemingly limitless, the capacity of the human mind to process it is not. In this dissertation, I study some of the implications of information processing constraints for human decision-making. Its three chapters span different levels, investigating the consequences of information…

Today's citizens are expected to use evidence, frequently presented in the media, to inform decisions about health, behavior, and public policy. However, science misinformation is ubiquitous in the media, making it difficult to apply research appropriately. Across two experiments, we addressed how anecdotes and prior beliefs impact readers'…

Today's citizens are expected to use evidence, frequently presented in the media, to inform decisions about health, behavior, and public policy. However, science misinformation is ubiquitous in the media, making it difficult to apply research appropriately. Across two experiments, we addressed how anecdotes and prior beliefs impact readers'…

There are nearly one million credentials offered in the United States and approximately $1.9 trillion per year spent on education and training. Credential transparency enables stakeholders in learning and job ecosystems to explore and compare credentials in order to make better decisions about the best options for learning, advancement, and…

Despite high aspirations, many students do not complete postsecondary education. Some scholars advocate for providing more college information to increase enrollment and reduce attainment gaps but this approach overlooks what school counselors and students do with information. Based on interviews and participant observations drawn from 20 urban…

How do people reason with data to make sense of the world? What implications might everyday practices hold for data literacy education? We leverage the unique context of the COVID-19 pandemic to shed light on these questions. COVID-19 has engendered a complex, multimodal ecology of information resources, with which people engage in high-stakes…

Cochlear implants (CIs) have revolutionized the field of audiology, providing a life-changing solution for children with bilateral profound hearing loss. Expanding criteria has allowed children with significant unilateral hearing loss (UHL) to benefit from this technology as well. The practice is not without controversy, however. While we have…

Using over 350 hours of observational data from district-level meetings, we investigate how leaders support their interpretations of problems and proposed solutions during closed-door negotiations around three policy decisions, and how they invoke race, class, and language in the process. District leaders primarily cite constraints from…

Patrons' information consumption behaviors of print materials are influenced by their content and tangible characteristics. This quantitative study incorporates several content-based factors widely adopted in collection management practices as well as two physical dimension-related factors, including book size and number of pages, and applies a…

Determining whether a state's young people are on track for a life of opportunity is a difficult task for governors and state leaders. States can be both awash in data and unable to easily access and use that data to inform policy. State longitudinal data systems that meaningfully connect workforce, higher education, K-12, and early childhood…