Whenever group work takes place, rules and norms are established by group members. Rules are typically written and formally stated by group members, whereas norms are more informal and are implicitly stated. But regardless of how rules and norms are established, they enable group members to develop procedures from which the group can function.…

The use of new and advanced technologies has a significant potential to impact the way students communicate in a number of contexts and settings. Many students will find themselves in both academic and career situations where computer-mediated communication (CMC) group interaction will be necessary. As a result, it is important to integrate…