The Cornell University Office of Publications' experiences in the process of computerization are discussed, including rationale, choice of equipment, and decisions concerning the services to be offered, and the lessons learned are offered to others. (MSE)

Fourteen principles for successful operation of a small collegiate alumni program are presented. They address such issues as planning, setting priorities, making decisions, routinizing procedures, using technology, creating a climate for cooperation and productivity, getting volunteers, keeping staff longer, and maintaining a balance between…