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The Dysfunctional Side Effects of Quantitative Indicator Production: Illustration from Mental Health Care (A Message from Chicken Little.)
Peer reviewed Peer reviewed
Ginsberg, Pauline E. – Evaluation and Program Planning: An International Journal, 1984
Premature application of quantitative indicators formerly used for individual assessment and research to bureaucratic decision making can produce side effects that are dysfunctional in nature. In order to illustrate this phenomenon, the author reviews a general literature and utilizes examples form mental health care. (Author/BW)
Descriptors: Accountability, Decision Making, Evaluation Methods, Evaluation Utilization
A Systematic Approach to Increasing Use of Management-Oriented Program Evaluation Data.
Peer reviewed Peer reviewed
Pauley, P. Ann; And Others – Evaluation and Program Planning: An International Journal, 1982
A systematic approach for managers to make data-based decisions using management information systems in human services delivery settings is described. It involves a behavioral definition of management information use, the identification of behavior disruptions in information use, and an intervention designed to reduce disruptions and promote use.…
Descriptors: Behavioral Objectives, Data Processing, Decision Making, Evaluation Methods
Worker Artifacts as a Source of Spurious Statistics: A Response to Ginsberg.
Peer reviewed Peer reviewed
McCleary, Richard – Evaluation and Program Planning: An International Journal, 1984
In support of Ginsberg's theory (TM 508 964), a third corollary to the Conservation of Discretion Law is proposed: Where possible, the worker will use a statistic not as a statistic but, rather, as an instrument to reduce the workload. Three illustrations are presented: grade point averages, crime rates, and recidivism rates. (BW)
Descriptors: Accountability, Crime, Decision Making, Employee Responsibility
On the Limiting Properties of Social Indicators.
Peer reviewed Peer reviewed
Cochran, Nancy – Evaluation and Program Planning: An International Journal, 1979
Characteristics of population and economic measures as traditional social indicators are compared to more recent quality of life measures to demonstrate that social indicators are value statements at the policy level. Alternative perspectives are illustrated and the importance of assumptions implicit in a given indicator is discussed. (Author/MH)
Descriptors: Data Collection, Decision Making, Demography, Economic Factors