Emotional intelligence is a learned ability that can bridge emotions and decision making to help improve Extension program participant outcomes. Because decision making is not based on information and facts alone, emotional intelligence has the power to transform the way individuals think about, plan, and execute behavior changes as well as make…

Extension professionals face challenges in quantifying the impact of their efforts in advancing the decision-making process inherent in setting natural resources policy. We developed a flexible tool that measures the impact of improving decision makers' planning efforts. The tool consists of two sets of survey questions that can be modified to fit…

Workforce development is a growing need in rural communities. This article recognizes Cooperative Extension as a critical labor market intermediary in fostering local workforce solutions. It proposes a community-based approach with Extension at the center of a process for identifying key stakeholders, facilitating collaboration, and supporting…

Many public issues are becoming more complex, interconnected, and cannot be resolved by one individual or entity. Research shows an informed decision is not enough. Addressing these issues requires authentic civic engagement (deliberative dialogue) with the public to reach resourceFULL™ decisions--a decision based on diverse sources of information…

Extension educators can play a role in resolving environmental disputes by applying Hackman's group effectiveness model for consensus-based decision making. The model focuses equal attention on personal needs, interpersonal relationships, and solutions that are acceptable to all stakeholders. (SK)