At a time when libraries are adopting systems analysis as an integral part of their management structure, systems analysts are voicing grave concern about their ability to deliver the kinds of systems libraries need. (11 references) (Author)

Argues that leadership and managerial skills should be developed in all librarians including children's librarians. The problems of developing managerial skills as a training function of the library organization are addressed and suggestions for an administrator planning such training are given. (EM)

Price (cost) analysis provides the library manager with valuable data for decision making and developing marketing strategies. This article examines program budget, cost-finding methodologies that influence demand, the impact of technology, and budget presentation. (Author/AEF)

Systems analysis, in this context, is not the process which is the necessary prelude to library automation; it is something more basic. It involves seeking out the fundamentals of a situation and applying scientific methods to their study, to find an optimal solution to the problems facing the manager. (20 references) (Author/TW)

Briefly describes the career of Herbert Goldhor and discusses two aspects of his contributions to librarianship: public library service and administration, including the collection and publication of data for analysis and use by researchers and decision makers; and scientific research in librarianship. A chronological list of over 175 publications…

Examines the role of research in assisting library managers to operate libraries more effectively. Strategies for research and for library managers to better create and use research are suggested; conceptual and practical issues that affect research utilization are discussed; and the need for improved efforts by both library managers and…

Presents a management model of ethical decision making in librarianship. Highlights include a definition of ethics; ethical concerns in information professions; the concept of social responsibility; ethical dimensions of decision making, including access to information and hiring decisions; ethical considerations for managers; and strategies for…

Reviews a variety of techniques for evaluating management in libraries. (JB)

By examining organizational objectives, the choices librarians make about marketing and customer focus become clearer. Ideas from social marketing reveal that adopting a customer orientation toward marketing may not be right for some libraries. (AEF)

Presents a brief summary of Cooperative Economic Game Theory, followed by a summary of specific measures identified by Nash, Shapley, and Harsanyi. Reviews contexts in which negotiation and cooperation among libraries is of special economic importance, and for two of these contexts-cooperative acquisitions and cooperative automation-illustrates…

Identifies and discusses characteristics of effective in-house studies in public libraries. Characteristics discussed include clearly stated research questions, translation into measurable terms, study design, staff training, data analysis, and targeted reporting. It is argued that studies done within existing management and communication…

Describes a cooperative project among three German libraries that used the Balanced Scorecard as a concept for an integrated quality management system. Considers performance indicators across four perspectives that will help academic libraries establish an integrated controlling system and to collect and evaluate performance as well as cost data…

Based on interview and survey data from 220 upper- and middle-level managers within a Fortune 500 manufacturing firm, this case study describes how differences in organizational values influence the frequency with which decision makers use oral, written, and electronic sources of information for environmental scanning. (91 references) (LRW)

Focuses on the selection and decision-making aspects of the Edelmen model of collection development. Reviews challenges facing library/information studies education and the place of collection development within that context. Considers implications for the library/information center of the rise of a new class of resources. Suggests that a more…

Discusses variations between academic and public libraries for librarians contemplating a career change from academic to public librarianship. Highlights include the political atmosphere of public libraries; library boards; organizational goals; collection development; censorship issues; diversity; employment process; the future of public…