The position of writing center assistant director resides in the middle of the often blurry lines of hierarchy. While many writing centers advocate for team leadership, the fact remains that universities are steeped in bureaucratic tradition familiar to university leaders, students, and tutors. Assistant directors accomplish tasks that keep the…

This study employed an explanatory sequential design and mixed methods to investigate school principals' perspectives on parent-teacher associations (PTAs). The research involved a large sample of 3,606 school principals or senior managers who participated in a survey and a smaller subsample of 6 principals who engaged in a focus group interview…

Business school deans at public and private research universities today face particular fiscal challenges due to declining MBA enrollment, shifting student enrollment choices and changing international student enrollment trends. Social and political forces such as the COVID-19 pandemic and recent social justice movements also impacted college…

This article reports on a small-scale research project conducted in the summer of 2021. It explores the impact of a grass-roots Anti-Racist Community of Practice on organizational culture and how much it influenced the decision-making practices of the library's Senior Management Team. Discussed are issues of structural and institutional racism,…

Research exploring the challenges department chairs face has long suggested the role is difficult and lacks tangible reward (Buller, 2012, 2015; Gmelch et al., 2017). Yet, as higher education demographics, settings, and organizational expectations change and chairs function in more uncertain and increasingly complex institutional environments, it…

A university president's preparation for a crisis is paramount to the wellbeing of a campus community and ultimately to the longevity of their tenure as the institution's leader. How do university leaders determine what constitutes a crisis for their institution, and once that decision has been made, whether or not to respond, and further, how to…

This study of implementing California Assembly Bill 1460, or mandatory Ethnic Studies (ES) in the California State University System (CSU), investigates the leadership decisions made within a set of self-governing campuses with varied institutional resources and responsibilities. This research uses an Oral History methodology, which situates…

This paper examines how critical thinking is perceived and transmitted in higher education (HE) classrooms using two Vietnamese undergraduate programmes as case studies. The analysis of semi-structured interviews with teachers, supervisors and institutional leaders from both programmes reveals transmission of critical thinking is impacted upon by…

This article investigates the increasing prominence of intercultural and global skills assessment in study abroad administration and pedagogy, and how it influences the practice of international education and the roles it plays in the administrative spaces of U.S. higher education. Drawing on a series of interviews with administrators, faculty…

Restorative justice (RJ) practices have expanded significantly with the aim of improving school safety. Despite RJ's potential for transformative change, the factors driving these changes have rarely been the focus of rigorous scientific investigation. This qualitative study applies a system change framework to examine how organizational system…

Charter school policy represents two simultaneous forms of accountability, in which schools are accountable to both parents and authorizers. This study of a K-8 charter renewal decision interrogates these accountability relationships and the role of race and power in privileging the interests of particular stakeholders over others. Using…

The purpose of this action research study was to examine how teachers embedded in cultures of accountability, performance, and rewards, attempted to maintain integrity and professionalism in their instructional choices, with administrators as supportive partners. In addition, I aimed to explore how teachers and administrators balance power…

This article uses a case study approach to reimagine risk management in education abroad programming. It brings together a group of program partners to explore pre-COVID risk management decision-making during political unrest in Ecuador in 2019. Through continued dialogue and self-directed creative reflection techniques, the partners (a Dean of…

Decision making in universities cannot be implemented in an entirely rational mode because of the effects of the bounded rationality, uncertainty, and complexity inherent to the social and organisational contexts. An empirical case study related to launching a new postgraduate educational programme as the in-depth investigation of the chain of…

Choosing which additional language to include in national curricula and when to begin teaching it are important educational policy decisions. The current study aims to provide a contextually embedded picture of such policymaking process in the Iranian context. More specifically, the study is intended to explain the agency mechanism of different…