Incorporating relevant numerical information into decision-making is a fundamental and important aspect of numeracy. However, the process through which weight is assigned to particular numerical values is not well understood. The central theory proposed in this dissertation is that the weight assigned to numerical information may be conceptualized…

Churn management is a concern for businesses, particularly in the digital economy. A customer relationship framework is proposed to help deal with churn issues. The model integrates the electronic channel and involves four tools for enhancing data collection, data treatment, data analysis and data integration in the decision-making process.…

The information needed for informed decision making and planning by institutions of higher education can be made available through the establishment of carefully constructed databases. This handbook outlines the characteristics of databases, the needs databases meet, the key factors around which they must be organized, the advantages they offer,…

The inputs to mathematical models of library operations require periodic updating. The data collection effort necessary for such updating can be quite expensive; however, if the data collected can serve multiple purposes, the costs can perhaps be justified. A management information system (MIS) offers a vehicle for multiple uses of data, and thus…

Provides tips for collecting and storing information about child care and children. (HOD)

The Massachusetts General Hospital/Surgical and Special Services study, an information processing system for redesigning an outmoded existing hospital, structured information into small-scale elements that could be analyzed, reassembled into different solutions, and the solution selected that best accommodates all of the complex requirements. (MF)

Seven institutional research maxims based on research and theory about how people cognitively process information are discussed: more may not be better; augment humans with models; chunk data wisely; know decision-makers; heuristics are not always helpful; arrange tables by patterns; and accept negative evidence and new hypotheses. (Author/MLW)

The developmental paper, one of a series written as the Management Information System for Occupational Education (MISOE) was conceptualized, is a first attempt to picture the computer system necessary to carry out the project's goals. It describes the basic structure and the anticipated strategies of development of the computer system to be used.…

The data system and its branches, computerized in 1970, provide information from the following: student records file, accountancy file, an experimental-stage personnel file, and a planning-stage facilities file. The files not only cope with the university's daily management duties but also supply the French Ministry with statistics. Two types of…

The results from high-stakes assessments have often been used to merely grade and rank schools and students. But a new trend is emerging, according to this brief. Educators are beginning to see the power of using assessment data to improve instruction. This brief discusses ways to use data to improve instruction at the school, classroom, and…

The development, use, and management of information systems in higher education are examined in these proceedings of the 1979 College and University Systems Exchange (CAUSE) National Conference. General sessions deal with computer management to data resource management and institutional perspective for the 1980's. The remaining sessions are…

The proposed taxonomy of tasks to be performed in an educational evaluation system encompasses tasks appropriate for evaluators, members of an evaluation unit, and members of facilitation and coordination units. The taxonomy classifies and specifies tasks for (1) developing a climate for evaluation; (2) selecting decision situations, selecting…