The chapter explores critical roles of internal evaluators in contemporary organizational settings. The need is highlighted for an expanded, reconfigured, unorthodox set of roles and styles of work to meet the needs of the emerging learning organizations effectively. A discussion of major categories of internal evaluator roles emerged from the…

The misuse of evaluation is discussed. Boundaries of misutilization are not well understood, and distinctions between misutilization and non-use or abuse are not clear. In general, the responsibility for evaluation misuse is with the user, while the responsibility for misevaluation is with the evaluator. A distinction is also needed between…

This paper discusses two models that hold promise for helping evaluators understand and cope with different decision contexts: (1) the conflict Model (Janis and Mann, 1977) and the Social Process Model (Vroom and Yago, 1974). Implications and guidelines for using decisionmaking models in evaluation settings are presented. (BS)

This new edition offers an evaluation text that ranges from identifying the primary users of an evaluation to focusing the evaluation, making methods decisions, analyzing data, and presenting findings. Both practical and theoretical, the book tells how to conduct program evaluations and why they should be conducted in the manner prescribed. Each…

Two politically oriented factors are cited as major impediments to effective conveyance of evaluation findings to decision makers. The first factor, relevance, includes the elements of timing and matching of perceptions. The second, constituency support, includes recognition of reference groups and political benefits. (Author/LC)

This paper reports on the factors that characterize high-utilization evaluations. It is based on materials submitted to an American Educational Research Association (AERA) Division H competition for outstanding examples of evaluation utilization. The paper is organized into three sections. The first section outlines the background of the study:…

This paper focuses on evaluation-related behaviors of school principals. The role of principals as clients of professional evaluation is examined. Research that views principals as evaluators is reported. Concepts drawn from the literature are used to explore ways of studying the rationality that principals employ to make decisions. (Author/JAZ)

The literature on the use of evaluative information in local education agencies is summarized. A general structure for studying evaluation use is presented. It is organized after the commonplaces of education (teacher, student, and subject matter). (BW)

Discusses evaluation in terms of what can be expected, changes in the use of evaluation methods, and the importance of evaluation credibility. Notes that evaluation has improved in practice and in decision-maker support for it; credible evaluations are now typically incorporated into policy and have become a routine organizational practice. (AEF)

Based on a review of research on evaluation use, the implications for future research and for improving the practice of evaluation are discussed. Six principles of evaluation use are outlined, and internalization of evaluation functions by decision makers is addressed. (TJH)

Evaluation must take into account both executive and legislative politics and their interactions. A five-part continuum evaluation process is suggested for the development of a policy question and its translation into knowledge that is credible, timely, responsive, and usable. Evaluators have a major responsibility in this process. (Author/JAZ)

The four studies reported in this paper examined the relationship between locus of control and (1) preferences for evaluation strategies, (2) kinds of information seen as useful in decision making, (3) values placed on the usefulness and worth of evaluation, and (4) group interaction in decision making. (BW)

Evaluation utilization/use is discussed with the concept of user rationality (including examples where the rational use of evaluation results may be unclear or may be nonuse). A current project focuses on studying the process of evaluation information use and on validating a theory of use. (Author/LC)

During the past 3 years, the Oral History Project Study Team, which comprises Jean King, Mel Mark, and Robin Miller, has conducted interviews with individuals who have made signal contributions to the program evaluation field. Their goal was to capture the professional evolution of those who have contributed to the way evaluation in the United…

This report presents the results of a yearlong study of the process of evaluation use in a large city school district. Based on extensive naturalistic data-gathering, the research documents how local school administrators use evaluation information generated by the district's research and evaluation unit. The significance of the research is the…