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Hernon, Peter | 1 |
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Hernon, Peter – RQ, 1987
Identifies aspects of reference services amenable to evaluation, discusses the need for measures of service quality as well as quantity, presents modifications of current measures that meet this need, and stresses the importance of linking performance measures to library planning. (CLB)
Descriptors: Decision Making, Evaluation Utilization, Input Output Analysis, Library Planning
Astin, Alexander W. – 1991
This book's purpose is to show .how assessment can be used to enhance the educational and research functions of colleges and universities by promoting talent development among both students and faculty members. Chapters cover the following topics: (1) review of traditional uses of student assessment; (2) the input-environment-outcome model which…
Descriptors: College Faculty, College Outcomes Assessment, Data Collection, Database Design