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Stape, Christopher J. – Performance Improvement, 1999
Presents a schema for expert decisionmaking that can be used as a performance support tool. The ringshaped schema can be used in two ways: (1) beginning at the center with problemsetting and working outward to other supporting factors, or (2) skimming over the factors located in the outer ring to find a topic related to information about the…
Descriptors: Critical Thinking, Decision Making, Improvement Programs, Management Systems

Griffin, Gerald; Burks, David R. – 1976
The guide describes for colleges and universities how to establish and conduct a program of continuous improvement of administrative operations. An objective appraisal-review process is described that relies on mobilizing the pool of managerial and analytical talent already existing at every institution. For decisionmakers, an overview of…
Descriptors: Administration, Administrator Guides, Case Studies, College Administration

Kovel-Jarboe, Patricia – Library Trends, 1996
Considers strategies for the implementation of quality improvement in libraries. Highlights include structured quality improvement, especially Total Quality Management; organizational change; customer focus; continuous improvement; data-based decision making; systems thinking; employee involvement in decision making; diffusion of innovation;…
Descriptors: Change Strategies, Chaos Theory, Decision Making, Improvement Programs