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Gouran, Dennis; And Others – Central States Speech Journal, 1986
Analyzes the five factors in combination that appear to account for the mind-set in which the decision to launch the Challenger was made: (1) perceived pressure, (2) rigid conformity to perceived role requirements, (3) questionable reasoning, (4) ambiguous use of language, and (5) failure to ask important relevant questions. (NKA)
Descriptors: Aerospace Technology, Communication Problems, Communication Research, Conflict Resolution