Directed toward the novice in systems work, it is the purpose of this article to generalize at a very elementary level a methodology or approach which can be used in conducting a systems study. (34 references) (Author/NH)

As our society moves increasingly from an era of affluence to one of scarcity, the evaluation and assessment of publicly supported services will become even more crucial and necessary to ensure that public resources are being expended in the most effective manner. Evaluation of library service effectiveness is defined in this paper in terms of…

The development of this management system begins with an exploration of what the library is attempting to achieve. After an investigation of the hierarchy of library objectives, it is concluded that the one objective which satisfies a set of specified criteria is to maximize the expected future exposure of university community members to documents…

Examines the organizational and political context of decisions directly related to the fate of the Library Services and Construction Act (LSCA) from 1980 to 1992. This decision-making environment is then analyzed in terms of political values, structures, and strategies. (Contains 59 references.) (Author/KRN)

Systems analysis is about problems and their solutions. Analysts are warned that in a field of constant change, this text can only provide some of the needed tools and information, not all of the answers. Wise systems analysts never become fixed on one technique or technology, knowing that they will change, but instead focus on learning…