The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

A library automation plan must not only produce an optimum system, but prepare staff, institution, and clientele for far-reaching change. This change can be accommodated by a functional model consisting of three phases: organization and overview; project expansion; project consolidation and preparation of system plan. Twenty-eight references are…

These four papers presented at the Polytechnic of Central London School of Management focus on the management of technical innovation in libraries as it affects decision making, library organization, non-systems staff, and interlibrary cooperation. Procedures for implementing automation in a library are outlined: a system analysis and costing of…

Based on telephone interviews with 12 Association of Research Libraries (ARL) member libraries, this report presents the underlying reasons for the libraries' decisions relating to the design and implementation of automated library systems. The survey results are summarized, a list of respondents is provided, and profiles of present and planned…