What are the ways in which library-provided bibliometric services add value to the research enterprise? Tasked with developing a program to assess and improve research impact services at Indiana University Bloomington, the open scholarship librarian launched a research impact offering in fall 2019, with positive results. Research impact services…

This theme issue presents 14 articles that address the strategic planning process in academic libraries. Integrating library and university planning is discussed, and descriptions of planning at various colleges and universities include discussions of communication, decision making, and the incentives that started the strategic planning process.…

Arguing that traditional models are no longer effective in the information, age in which change will be a constant, this paper advocates the use of team-management to ensure two-way communication in an academic library. The need for both creative approaches to problem-solving and managing the library organization and a new organizational structure…