For the last decade or more, circulation numbers of physical materials have declined in academic libraries across the United States. In the spring of 2020, the COVID-19 pandemic drastically altered society and daily life, not to mention library functions. In particular, fears of contagion via physical surfaces and transmission by contact led many…

Research data services--support offerings which enable and improve data-intensive research--have garnered sustained attention from library research support service providers for nearly two decades. Libraries have played a leading role in developing research data services, and on most university campuses they provide the largest and most diverse…

The purpose of this study is to contribute to the establishment of metrics that can be used by libraries to analyze, anticipate, and plan for resource allocation for specialized print-based collections within an academic library. In the context of transactions associated with the circulation of library materials, that is checkouts, renewals, and…

Twenty scholarly papers and fifteen abstracts comprise the content of the sixteenth annual Brick and Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The…

Usage statistics are an important metric for making decisions on serials. Although the University of Nevada, Las Vegas (UNLV) Libraries have been collecting usage statistics, the statistics had not frequently been used to make decisions and had not been included in collection development policy. After undergoing a collection assessment, the…

This article highlights various literature covering a broad range of topics that are of interest to public services librarians, from collections and user services to one's own research and professional development. Although addressing many topics, these authors have all used or advocate for solid research methods and data analysis in their works,…

Briefly describes the career of Herbert Goldhor and discusses two aspects of his contributions to librarianship: public library service and administration, including the collection and publication of data for analysis and use by researchers and decision makers; and scientific research in librarianship. A chronological list of over 175 publications…

Surveys conducted in 142 urban public libraries examined customer satisfaction, comparisons with other libraries, and factors affecting satisfaction. Overall, customers were satisfied with their libraries but experienced different levels of satisfaction based on convenience, availability of materials and information, and services facilitating…