What are the ways in which library-provided bibliometric services add value to the research enterprise? Tasked with developing a program to assess and improve research impact services at Indiana University Bloomington, the open scholarship librarian launched a research impact offering in fall 2019, with positive results. Research impact services…

The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

The number of books published by authors using fee-based publication services, such as Lulu and AuthorHouse, is overtaking the number of books published by mainstream publishers, according to Bowker's 2009 annual data. Little empirical research exists on self-published books. This article presents the results of an investigation of a random sample…

The number of U.S. school librarians has greatly diminished despite advocacy efforts on the local and national level. This case study investigated the factors that led governing board members in a mid-size urban high school district to retain certified school librarian positions despite a major economic crisis. Data were collected through school…

Queueing theory is used to model processes as either waiting or balking processes. The optimal allocation of resources to these processes is defined as that which maximizes the expected value of the decision-maker's utility function. (Author)

This paper describes a decision making framework for library networking which can be used by individual libraries, groups of cooperating libraries, or centralized services to evaluate current operations and define alternative approaches to automation and networking. It is noted that networking has not yet achieved its full potential because of a…

Decision-making framework proposed for librarians making automation decisions for their libraries is composed of hierarchically related levels: library functions; services and products; activities; resource components; and measures of costs, performance, attributes, and effectiveness. An economic model based on this framework is used to determine…

This paper begins with a discussion of the decision-making process. The application of operations research technologies to managerial decision-making is noted, and the development of management information systems in organizations and some limitations of these systems are discussed. An overview of the Human Information Processing System (HIPS)…

This is a study on the operating efficiency of the public library system in Australia. Cost functions have been fitted to library data and the results are interpreted with a view to generating insights into the functioning of the existing library system. An exploratory cost benefit analysis has also been attempted. Activities of libraries have…

Describes framework for library networking which consists of six interdependent dimensions to be used for decision making by libraries: functions to be performed, type of access information, types of materials, products and services, networking configurations, and communications means. Use of a series of cost models describing activities within…

Explores the significance of expert system design for library reference services and library education, focusing on model logic and modeling for query analysis. The approaches of some graduate library schools are reviewed. Appendices included a decision-support module, a reference module component, and a typology of queries and reference tools.…

Presents a brief summary of Cooperative Economic Game Theory, followed by a summary of specific measures identified by Nash, Shapley, and Harsanyi. Reviews contexts in which negotiation and cooperation among libraries is of special economic importance, and for two of these contexts-cooperative acquisitions and cooperative automation-illustrates…

The major objectives of the study were to produce a storage/transportation model which minimized (1) the cost of storage space for book materials, and (2) cost of transportation for book materials. In minimizing these costs, they are considered in relation to the time required to provide service. The data used in the study include land and…

In an era when patrons want access to CD-ROM resources but few libraries can afford to buy multiple copies, CD-ROM local area networks (LANs) are emerging as a cost-effective way to provide shared access. To help librarians make informed decisions, this manual offers information on: (1) the basics of LANs, a "local area network primer";…

A research group at the Wharton School, University of Pennsylvania, worked on the development of a system to provide the required statistical information for effective management and decision making in university and large public libraries. A management science approach was used. Library objectives, standards, and performance criteria were…