Reviews a variety of techniques for evaluating management in libraries. (JB)

Considers strategies for the implementation of quality improvement in libraries. Highlights include structured quality improvement, especially Total Quality Management; organizational change; customer focus; continuous improvement; data-based decision making; systems thinking; employee involvement in decision making; diffusion of innovation;…

The major objectives of the study were to produce a storage/transportation model which minimized (1) the cost of storage space for book materials, and (2) cost of transportation for book materials. In minimizing these costs, they are considered in relation to the time required to provide service. The data used in the study include land and…

The Joint University Libraries (JUL) of Nashville, Tennessee have found that as they become increasingly complex they must make optimum use of their resources. In 1972, JUL initiated a planning effort, called Comprehensive Organizational/Operational Planning (CO/OP), designed to provide information for intelligent management decisions. Policy…