In society, courage gets associated with soldiers, police, firefighters--those men and women who risk their lives in ways that are public and visible and immediate. For school heads also, as a different dictionary definition puts it, courage is demonstrated through "strength in the face of pain or grief" and the ability to do something that…

Many schools have problem-solving teams that support teachers by helping identify and resolve students' academic and social problems. Although research is limited, it has been found that teams sometimes fail to implement problem-solving processes with fidelity, which may hinder the resolution of problems. We developed the Team-Initiated Problem…

Purpose: The literature indicates the advantages of decisions formulated through intuition, as well as the limitations, such as lack of consistency in similar situations. The principle of consistency (invariance), requiring that two equivalent versions of choice-problems will produce the same preference, is violated in intuitive judgment. This…

Twelve orienteers and four military scouts each described a critical incident requiring navigation skills in off-road terrain. Interview analysis generated a taxonomy of the navigator's cognitive model encompassing perception and use of environmental cues, problem-solving and decision-making strategies, and skill level. Contains 38 references. (SV)

Describes a problem solving approach for administrative personnel which attempts to put feelings aside and deal with discussion of the facts, generation of solutions, selection of a course of action and actual action to solve the problem. (EJT)

This manual provides a comprehensive approach to problem solving; it is written in narrative style with numerous examples. The guide is organized in eight sections that cover the following topics: (1) problem-solving overview (with suggested readings and recommendations for schools); (2) a five-step model for solving problems; (3) strategies for…

The management strategy of calling attention to problems and labeling them as crises is discussed as a method of coping with prolonged periods of shrinking resources. Part I, "Entering the Realm of Crisis," discusses the importance of defining a crisis, the crisis as an organizational good, and when to declare a crisis. Two types of…

Emphasizing critical thinking as the source of renewal and survival of organizations, this document begins by analyzing the Exxon Valdez oil spill and the destruction of the space shuttle Challenger as examples of inadequate critical thinking. The role of management education in promoting critical thinking is explored as well as the need for a…

Simulation is the duplication of the essential characteristics of a task or situation. It represents three elements of the teaching-learning process: (1) stimulus situation; (2) response; and (3) feedback. The uses of simulation may fall into one of three general categories: research--the generation of information about an operational or proposed…