The theme of this document is that programmatic decision making can be carried out effectively only if appropriate kinds of information are made available. If an institution knows its objectives, it can define a course of action for the years ahead. Through use of a cost simulation model, it can forecast the resource implications of that plan.…

This paper provides a framework for an institutional self study integrating total quality management (TQM) and institutional effectiveness (IE) models within the context of standards of the Southern Association of Colleges and Schools. It highlights the common dimensions in general management principles between TQM and IE and the strategies for…