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Direct linkStephens, Alan A.; Atwater, J. Brian; Kannan, Vijay R. – Learning Organization, 2013
Purpose: The collapse of the sub-prime mortgage market parallels several earlier failures within the financial services sector, begging the question why the lessons of past failures were not learned. Throughout history from the tulip bulb crisis of the 1600s to the most recent economic crisis, decision-makers keep making the same mistakes. This…
Descriptors: Financial Services, Failure, Decision Making, Systems Approach
