Finds that electronic mail messages with socioemotional content were generally avoided in downward and diagonal communication but were more commonly sent by nonmanagers and younger people, who were less often involved in decision making. Shows that socioemotion use was positively related to perceived quality of work. (SR)

This paper argues that communication researchers could benefit from incorporating a rules approach as a supplement to more traditional methods of organizational analysis. Two major flaws in the methodology of traditional organizational analysis are noted: failing to account for actor or participant meanings--how the actor interprets relationships,…

This collection of abstracts is part of a continuing series providing information on recent doctoral dissertations. The 11 titles deal with the following topics: (1) transnational communication knowledge transfer and utilization, especially between the United States and Asian countries; (2) police personnel evaluation procedures as an aspect of…

A study investigated perceived uncertainty in organizational environment as a predictor of four perceived role models in public relations professionals (expert prescriber, technical services provider, communication process facilitator, and problem solving process facilitator). Two 16-item scales measured the simple-complex and static-dynamic…

Four portfolio managers who handle common stocks were observed in a study that examined the preference of an alternative decision making process in an information overload situation. The week of observation was arranged so that the portfolio manager focused primarily on the decision making portion of the work rather than on the presentation and…

Designed to help community college leaders direct the power of decision making and communication to fulfill the institution's mission, this book draws from on-site interviews and a survey of hundreds of community college leaders to identify and describe models of effective governance. "Leadership in governance" is defined as the creation of…

The General Accounting Office (GAO) examined selected experiences that six government agencies implemented to help empower or involve frontline employees. The agencies reviewed were as follows: the Federal Aviation Administration; the Federal Emergency Management Agency; the Internal Revenue Service; the Office of Personnel Management; and the…