Leadership training materials, to be used by both students and teachers, are organized in the following sections: (1) self-awareness; (2) what leadership is; (3) goal setting, the foundation of success; (4) communication, key to leadership; (5) organization, putting all the pieces together; (6) group process, working together; (7) problem solving,…

Conflict is a basic social process; there is no conceivable way of removing all conflict from an organization. Interpersonal conflict, often created by interdependency of people and tasks within an organization, lowers staff morale and employee productivity and drives people away. Difficult employees who foster conflicts fall into five distinct…

In two studies, the role of biomedical knowledge in the diagnosis of clinical cases by physicians and medical students was explored. Experiment 1 demonstrated a decrease in the use of biomedical knowledge with increasing expertise. This result appeared to be at variance with some findings reported in some but not all of the literature. In…

In traditional North American Indian societies, decisions are made by consensus rather than by authorities. Americans for Indian Opportunity (AIO), an organization concerned with the issue of tribal governance, considers poor communication and disagreements about issues of power, resources, and recognition to be among the causes for conflict…

This manual provides a comprehensive approach to problem solving; it is written in narrative style with numerous examples. The guide is organized in eight sections that cover the following topics: (1) problem-solving overview (with suggested readings and recommendations for schools); (2) a five-step model for solving problems; (3) strategies for…

An examination of the value of using more sophisticated computer programs in the language arts program led to the design and development of "Thinking Networks," which provide the teacher with a new tool for teaching through nonverbal representation. Using microcomputers to improve reading and writing instruction can incorporate the…

Ten management problems for chairs of small departments in small colleges are discussed, along with problem-solving strategies for these administrators. Serious disagreements within a small and intimate department may create a country club culture in which differences are smoothed over and the personal idiosyncrasies of individual members are…

Guidelines for college staff who have been assigned a new role of planning are presented. Advice for assessing the situation at the campus and developing a planning strategy is offered, and a framework for analyzing the planners' role, institutional needs, and planning activities is suggested. A bibliographic "roadmap" for the field of…

A theoretical analysis of embedded organizations (parts of a larger organization) is developed and eight propositions relative to the use of modifying responses by such organizational units are offered. Research was conducted on the responses of two colleges within a university to their respective growing/declining resource environments over an…

Evaluators of argument are frequently confronted by conflicting claims. While these claims are usually based on probabilities, they are often resolved with the accepted claim treated as though it were "true," while the rejected claim is treated as though it were "false." Scenario testing is the label applied to a set of…

This literature review considers definitions of strategic planning as well as historical and operational aspects of its use at community colleges. First, a number of definitions of strategic planning are presented, indicating that, compared to long-range planning, strategic planning is more action-oriented and more concerned with issues, the…

The ways in which principals use performance appraisal data for personal professional development, the characteristics of those who use such information, and the features of performance appraisal systems and decision contexts that are predictors of appraisal use were studied through a series of interviews at four sites (two with high appraisal…

Strategies employed by college presidents in a national sample of 32 institutions were investigated in 1986-1987. The schools included eight each of major research universities, state colleges and universities, private colleges, and community colleges. Sixteen new (in office 1-3 years) and 16 experienced presidents (in office for 5 or more years)…

The influence of the first year of college on the development of critical thinking was assessed. Matched groups of students who attended and who did not attend college were compared on the Watson-Glaser Critical Thinking Appraisal over a 1 year period. Secondary school level of thinking and other covariates (e.g., aptitude, socioeconomic status,…

Approaches to studying enrollment decline are compared and limitations and advantages associated with each method in predicting response to decline are assessed. The literature is reviewed to identify research perspectives on decline. Variables consistent with each perspective are identified and measured on a sample of 56 small- to medium-sized…