In the context of decision support systems (DSS) use, four perspectives on evaluating decisions (consensual, political, empirical, and rational) and four models of organizational effectiveness (human relations, open system, internal process, and rational goal) are examined for their implications for DSS implementation and evaluation. (MSE)

The advent of decision support systems, specific computer applications for organizational decision-making, redefines the primary professional role of institutional researchers, but a more comprehensive understanding of organizational behavior and development is necessary for them to work well. (MSE)