College and university information is poorly developed for the purpose of making strategic choices and management guidance. A strategic triangle, with critical success factors at each vertex, can help model appropriate information. (Author/MLW)

The key to the success of decision support systems will be the way that institutional researchers integrate the variety of specific and personal systems into a viable and coordinated institutionwide system. (Author/MLW)

The use of computerized decision support systems in higher education for making tactical institutional decisions is reviewed, with attention to the kind of administrative problems that lie somewhere between programmed to nonprogrammed decisions and require a combination of computer support and administrative judgment. (MSE)

Institutional strategic decisions require the participation of every individual with a significant stake in the solution, and group decision support systems are being developed to respond to the political and consensual problems of collective decision-making. (MSE)

A powerful but straightforward computer-based approach to university resource allocation has been successfully integrated with group process techniques to assist top-level administrators in making difficult choices. (Author)

In the context of decision support systems (DSS) use, four perspectives on evaluating decisions (consensual, political, empirical, and rational) and four models of organizational effectiveness (human relations, open system, internal process, and rational goal) are examined for their implications for DSS implementation and evaluation. (MSE)

Advanced communication and computing technologies create new resources and new opportunities in expanded role relationships for institutional research. Approaches to impact analysis and the rates of future change are discussed. (Author/MLW)

Computer-based information systems have evolved from emphasizing data processing to providing full and flexible support for management. They have moved from providing mere data to providing a medium for representing knowledge wherein managers can analyze data, formulate ideas, structure arguments, and building models. (Author/MLW)

Social Judgment Analysis, a formal decision model, is used to develop a decision support system that provides documentation on faculty accomplishments to assist faculties in making personnel decisions that are systematic, explicit, consistent, and retraceable. (Author/MSE)

A system dynamics model for the pricing of tuition is presented, illustrating how such models enable decision-makers to anticipate cause-and-effect relationships and test alternative courses of action. (Author)

The advent of decision support systems, specific computer applications for organizational decision-making, redefines the primary professional role of institutional researchers, but a more comprehensive understanding of organizational behavior and development is necessary for them to work well. (MSE)

A decision support application based on the Markov analytic model is described, and its use in the formation of policy concerning reduction in force and work force distribution is illustrated through the comparative modeling of two personnel management policies. (MSE)