Discusses knowledge-based decision-support systems that use artificial intelligence approaches. Addresses the issue of how to create an effective case-based reasoning system for complex and evolving domains, focusing on automated methods for system optimization and domain knowledge evolution that can supplement knowledge acquired from domain…

Examines the nature of knowledge management, particularly how it differs from data management and information management, and its relationship to the development of expert systems and decision support systems. Considers the importance of communities of practice and tacit knowledge for knowledge management. (Author/LRW)

Presents an approach to manage a decision support system (DSS) user interface called Expert System Interface Manager (ESIM). The importance of integrating research findings in the framework is noted; an architecture for ESIM is developed; and the prototype of the ESIM implementation is presented. (Contains 37 references.) (JLB)

Discussion of management decision making and the support needed to manage successfully highlights a Decision Technology System (DTS) that integrates other information systems. Topics discussed include computer information systems (CISs); knowledge gateways; the decision-making process; decision support systems (DSS); expert systems; and facility…

Compares information requirement-elicitation (IRE) methods for decision support systems (DSS) with knowledge acquisition (KA) methods for expert systems (ES) development. The definition and architectures of ES and DSS are compared and the systems' development cycles and IRE/KA methods are discussed. Differences are noted between ES and DSS…

Software agents are computer programs that run in the background and perform tasks autonomously as delegated by the user. This paper blends models from marketing research and findings from the field of decision support systems to build a framework for the design of software agents to support in e-commerce buying applications. (Contains 35…

Outlines where expert systems can be most effectively used, what types of applications are best for building expert systems, and how to put expert system applications on the World Wide Web. Illustrates how decision-making knowledge and logic can be made available on the Web, and includes examples of computer screens. (Author/LRW)

The use of a computer-based expert system (the HISAT Advisor) to make decisions about educational placements of students who are deaf and hard of hearing was compared to placement decisions made by teachers. For 10 student cases, a 90 percent match occurred between the expert system's decision and the majority decision of teachers. (SW)

Presents a hyperknowledge framework of decision support systems (DSS). This framework formalizes specifics about system functionality, representation of knowledge, navigation of the knowledge system, and user-interface traits as elements of a DSS environment that conforms closely to human cognitive processes in decision making. (Contains 52…

Explores the significance of expert system design for library reference services and library education, focusing on model logic and modeling for query analysis. The approaches of some graduate library schools are reviewed. Appendices included a decision-support module, a reference module component, and a typology of queries and reference tools.…

Discusses similarities and differences between knowledge acquisition in expert systems and requirement acquisition in others kinds of information systems (particularly decision support systems). Examines role-limiting methods for automated knowledge acquisition and their integration from the problem-solving perspective. Suggests a feasibility…

Discussion of the implications of expert systems technology for decision support in special education uses examples from a programmatic line of research and development at Utah State University. Topics discussed include an explanation of expert systems, their effectiveness, and their roles in training, knowledge clarification, and progressive…

A series of articles addresses issues concerning decision support and knowledge based systems. Topics covered include knowledge-based systems for information centers; object oriented systems; strategic information systems case studies; user perception; manipulation of certainty factors by individuals and expert systems; spreadsheet program use;…

Capability is an expert system designed to support the process of compiling portfolios for competence-based assessment, particularly accreditation of prior leaning. The system was designed to provide cost effective management, consistency of rigor, support for tutors in accreditation workshops, and a structured approach to counseling. Outlines…

Discusses how simulation technology for the analysis of information systems (IS) supports human decision making. Examines online help and knowledge-based support, graphics, and visual interactive simulation (VIS) and animation. Concludes that there are opportunities to improve the decision support role of simulation technology in IS with enhanced…