Purpose: The purpose of this paper is to provide a decision support model for optimizing the composition of portfolios of market-driven academic programs, primarily in schools offering market-driven academic programs. This model seeks to maximize financial performance during a desired planning time period while also achieving targets for other…

This study aims to produce a more personalized recommendation system for online learning using multicriteria in collaborative filtering and data from the Binus Online Learning repository as a knowledge base. The study uses forecasting (regression) and consists of three stages: (1) collecting data on the results of the learning process; (2) adding…

Enterprise Resource Planning Systems (ERP) are very large and complex software packages that run every aspect of an organization. Increasingly, ERP systems are being used in higher education as one way to teach business processes, essential knowledge for students competing in today's business environment. Past research attempting to measure…

It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

This study explores a de-bias function for a decision support systems (DSS) that is designed to help a user avoid confirmation bias by increasing the user's learning opportunities. Grounded upon the theory of mental models, the use of DSS is viewed as involving a learning process, whereby a user is directed to build mental models so as to reduce…

Data-driven decision making, popularized in the 1980s and 1990s, is evolving into a vastly more sophisticated concept known as big data that relies on software approaches generally referred to as analytics. Big data and analytics for instructional applications are in their infancy and will take a few years to mature, although their presence is…

Web sites that allow borrowers to compare student loans proliferated in the wake of last year's scandals that exposed conflicts of interest in the lending industry. Now the credit crunch is shifting demand for loan-comparison sites again, providing both new challenges and opportunities. More financial-aid officers are also pointing their students…

Assessing campus needs for educational technologies and support is no small undertaking, so ensuring that one collects information that truly will help decision making requires careful planning. Data collection can be time-consuming and expensive. A well-organized educational technology needs assessment should add value to campus IT resources, not…

Summarizes college enrollment management process and its inherent information requirements, followed by section on the limitations of traditional management information systems (MIS). Introduces decision support systems, emphasizing the improvement of MIS applications in the enrollment management process. Underscores competitive nature of…

A microcomputer-based system to analyze both historical funding and current resource allocation patterns helped to prepare for an anticipated budget crisis at the University of Illinois at Chicago. The system also included a module which permitted decision makers to test resource allocation alternatives. (Author/MLW)

Pepperdine University's decision support system provides: (1) user access to data through terminals; (2) the availability of retrieval modules and languages that allow the managers to structure ad hoc reports; (3) access to models through a national network; and (4) training, encouragement and consultation through coordinators. (Author/MLW)

An interview with John F. Rockart focuses on the use of information technology in executive decision support systems, how such systems differ from conventional management information systems, and their application on college campuses. (MSE)

College and university information is poorly developed for the purpose of making strategic choices and management guidance. A strategic triangle, with critical success factors at each vertex, can help model appropriate information. (Author/MLW)

The University of Southern California has implemented a decentralized management philosophy. Implementation of this approach to management is facilitated by making accurate management information available to decision-makers in their offices in real time. (MLW)

The key to the success of decision support systems will be the way that institutional researchers integrate the variety of specific and personal systems into a viable and coordinated institutionwide system. (Author/MLW)