A question-and-answer format is used in this fact sheet to provide information on case management for individuals with mental retardation. The fact sheet describes the major components of a case management system, the role of the case manager, the individual's or family's role in case management, providers of case management services and systems…

Service Delivery Assessment (SDA) is a qualitative evaluation strategy focused on the "delivering" of social services, rather than on monitoring the implementation of programs or assessing program outcomes. Both data collection and analysis methods are qualitative in nature. Data are gathered by intensive interviewing of providers and…

This document explains how to take an entrepreneurial approach to the delivery of a social service. Chapter 1 defines relevant terms, including entrepreneur, profit, social service, and management and also discusses the nature of "value" and the changing public perceptions on the use of public funds. Chapter 2 offers guidance on how to select…

Proposes that a major constraint of research in child welfare has been the inability to coordinate reforms among various components of foster care reform. Reveals research advances in child welfare that demonstrate effective social work practice and indicate directions for comprehensive foster care reform. (Author)

Suggests that many aspects of quality assurance in health care can be applied to social service agencies. Reviews what has been learned about quality assurance in health care and suggests guidelines for its implementation in social services. (Author/JAC)

The paper contrasts the traditional model of referral for rehabilitation services for blind and visually impaired persons in Israel with a new model--the rehabilitation information station, which links administrative, social, medical, and functional rehabilitation and results in faster receipt of services and increased ophthalmologists' awareness…

Noting that schools need to be concerned with non-academic conditions that affect academic achievement and need to work with other services and programs to help students, the introductory chapter of this book offers reasons why existing programs are not working and suggests interagency collaboration as a solution. The second chapter offers, as a…

As required by Public Law 100-146, states must submit to the Administration on Developmental Disabilities data concerning services to persons with developmental disabilities. This paper reviews relevant literature to establish a theoretical framework, definitions, and suggestions for extent, scope, eligibility requirements, and measures of…

This handbook was produced to help Maine families of children with disabilities to deal positively with their situations and children. It provides insights into services that have been developed, problems that may arise, and resources available. The handbook discusses types of developmental disabilities; the role of parents as advocates;…

This fact sheet summarizes information about the education-related services provided by federal/state-funded Vocational Rehabilitation Services and describes how to gain access to them. In a question/answer format, the guide discusses how to find the local vocational rehabilitation office, how to contact the office, procedures involved in…

The purpose of this manual is to guide and assist alcohol and other drug abuse treatment programs to maximize cost recovery from third party reimbursements. It is intended to be a guide for planning and decision making rather than a resource manual. The text is based on the experiences of agencies in six states participating in a demonstration…

This resource book, which provides an overview of the people and resources of the fictious state of Gerontopia, is designed to serve as a simulation device for policy and program planning. By helping students examine the conditions and needs of older adults, the materials can be used to generate ideas, suggest alternatives to existing service…

This article examines issues that child protective agencies might consider when evaluating the impact of risk assessment implementation on service delivery. The paper recommends using qualitative and quantitative measures in a process and an outcome evaluation to determine the degree of model implementation and the impact of implementation on case…

As agencies and programs serving individuals with developmental disabilities are called upon to serve a new population of individuals with human immunodeficiency virus (HIV) infection, they will be forced to confront complex legal questions. This paper discusses the legal frameworks in which individuals with HIV infection are considered eligible…

The manual discusses home based approaches to support families of developmentally disabled children. The first section presents in question and answer format the rationale for such support services. Succeeding sections address the following aspects: respite care, sitter/companion services; parent counseling, education, and training; in home…