The ability to communicate effectively is an essential skill for graduates of Masters of Business Administration (MBA) programmes; however, as synchronous hybrid learning becomes more common, business schools may find it challenging to assess students' proficiency in this core area. An additional layer of complexity is added by the burgeoning…

Student evaluations of teaching (SET) are used by institutions of higher learning in the tenure and promotion process and in awarding merit pay increases. The trend at some institutions has been towards using an online student assessment instrument (SAI) in lieu of the traditional paper-based, in-class assessment. This study examines the…

This study uses a quasi-experimental design to assess differences in student performance and satisfaction across online and face-to-face (F2F) classroom settings. Data were collected from 368 students enrolled in three online and three F2F sections of an introductory-level sociology course. The instructor, course materials, and assessments were…