Victoria University of Wellington Library's support for research is at a crossroads. The university is implementing an ambitious research strategy. In response, the library is repositioning services and support based on the identified needs of our researchers and contextualized within the research lifecycle. This is paralleled by the changing…

2012 was a year of rapid change for education with the advent of MOOCs--Massive Open Online Courses--available for the world to use to learn for free. But what does this mean for the role of the librarian? How has the landscape in education changed, and what are the issues and challenges that librarians now face? This article reviews the position…

The "embedded librarian" as a concept has emerged in the literature only recently, but has quickly gained footing as a model of practice. Many scholarly explorations of embedded librarianship have been published, though no two works define this concept in the exact same way. David Shumaker's description seems to be particularly apt: "Embedded…

On 1 January 2012, early-childhood and out-of-school-hours care services were mandated to begin working under a new framework, designed to deliver greater consistency in service provision across the sector. With the aim of raising quality and driving continuous improvement through consistency among services and service ratings, the National…

eHealth is an emerging service sector which has great potential to improve health care delivery to rural and remote communities, facilitate health surveillance, and promote health education and research. Despite the critical need for eHealth services in Australia based on the challenges of distance and human resources, its utility has yet to be…

Twenty scholarly papers and fifteen abstracts comprise the content of the sixteenth annual Brick and Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The…

At their core, XML feeds are content-delivery vehicles. This fact has not always been highlighted in library conversations surrounding RSS and ATOM. The authors have looked to extend the conversation by offering a proof of concept application using RSS as a means to deliver all types of library data: PDFs, docs, images, video--to people where and…

Describes the five categories of videotex systems, the experimental uses of videotex, and its implications for libraries as a service delivery medium. (FM)

This manual presents guidelines for providing reference service of the highest possible quality consistent with available resources. The manual is designed for orienting new staff users and serves as a source of information for librarians about departmental policy. The major goals of the reference department of the University of Nebraska (Kearney)…

Of potential interest to small towns in rural areas, this report describes England's first attempt at applying to a rural area the concept of a multi-agency information and advice center based on a library. The comprehensive review covers all phases of the project: (1) identification of a community's information and advice needs; (2) consultation…

Addresses the need for reference librarians to reassess their service priorities and service delivery methods to operate efficiently and compete effectively with commercial information services. Highlights include inappropriate use of librarians' time; inefficient service delivery methods; cost effectiveness; and a consultation model of service…

The paper describes the introduction of Web 2.0 techniques and tools at the Yarra Plenty public library in Victoria, beginning with library staff. The author argues that as libraries move from Web 1.0 type delivery systems to the social networking world of Library 2.0 librarians need to deploy and make accessible these radically different systems,…

Information can play a vital role in assisting inner city residents to cope with major survival problems. The provision of supportive information increases the effectiveness of all types of advocacy. The limited success achieved by recent library outreach programs in the inner city is partially due to the absence of a commitment to advocacy by the…

Outlines the Follet Report, the United Kingdom's Electronic Libraries Programme, and the Focused Investigation of Document Delivery project, and describes document delivery research projects in the areas of resource sharing, network communication, scanning, and electronic delivery systems. Suggests that librarians reassess their roles, and calls…

A survey of 9 machine-readable data base processing centers was carried out under a National Science Foundation grant by the Northeast Academic Science Information Center. The basic issues considered were: the appropriate role of the library in the processing of computer-based searches; the effect of this form of bibliographic access on…