The purpose of the paper was to identify quality dimensions through which the service quality performance concerning TQM implementation in a Higher Education context could be measured from external customers' perspectives. The paper opted for a research survey with an instrument developed on a 5-point Likert-scale of five quality dimensions…

School-based speech-language pathologists (SLPs) are increasingly confronted with opportunities to use screen-based devices. In order to fully investigate how technology impacts therapeutic efficacy, it is imperative to first understand how and why SLPs utilize technology. This study explores: (a) the frequency with which SLPs use eight types of…

The aim of this study was to describe how professionals from multiple disciplines (e.g., speech-language pathologists, teachers, occupational therapists) in the United States reported challenges they face in delivering services to children with cortical visual impairment (CVI) who use augmentative and alternative communication (AAC). Three surveys…

The improvement of educational service quality to create sustainable education is not solely dependent on creating well-designed plans and regulations. Despite the fact that the central government already composed beneficial education plans, there is no guarantee that local government implements them effectively. Thus, implementation is the most…

The shift to online learning that occurred in March of 2020 created an unprecedented period of intense work for faculty and sessional instructors at the postsecondary level. This shift necessitated courses be adapted under short timelines, new technology be integrated into course design, and teaching strategies and assessment methods be adapted…

In May 2016, Government funding of £80 million was awarded to establish five employer-led National Colleges in key growth sectors -- Creative and Cultural (NCCI), Digital Skills (Ada), Nuclear (NCfN), High Speed Rail (NCHSR) and Oil and Gas. This was alongside substantial investment from Local Authorities (LAs), Local Enterprise Partnerships…

The COVID pandemic has required fundamental reassessment of the delivery of courses in the health sciences. This annotated bibliography of 237 items is intended to provide a starting point for assessing which modes of delivery have proved most effective. It builds on the earlier NIDA resource discovery "The impact of Science Literacy delivery…

Although the COVID-19 pandemic affected all education programs in the United States, career and technical education (CTE) programs in particular faced significant challenges given the hands-on and team-based nature of many CTE courses. This report presents findings from interviews with 22 CTE programs to learn about their responses to the…

The ageing labour force, and concerns with productivity and social inclusion have driven foundation skills policy development in Australia and internationally (SCOTESE 2012; Newton 2016). However, little existing literature focusses on the relationships between foundation skills, community education providers and regional location. Thus, this…

To improve the educational experiences and outcomes of student veterans, the Kisco Foundation developed the Kohlberg Prize in 2015. Two cohorts of colleges were awarded competitive grants to enhance their veterans services. This piece examines the process of creating integrated services for student veterans through the institutionalization of…

This article examines interview data with faculty teaching in a college-community partnership program for low-income adult students in an urban setting. The purpose of the study was to explore faculty understandings of the diverse learning needs of their students and the perceptions they have of the efficacy of their teaching practices regarding…

The United States leads the world in the number of incarcerated persons per 100,000. In today's global economy, these numbers represent huge wastes in human capital, especially when you consider the inequitable nature of the American criminal justice system, as witnessed by the disproportionate racial and ethnic composition, types of crimes, and…

In the city of Milwaukee, the vast majority of students do not achieve both high school and college graduation which has been termed as a "completion crisis." This is negatively impacting not only those students but also the region's workforce challenges. Indeed, the area economy could suffer greatly unless metro Milwaukee leaders can…

The paper reviewed the formulation and implementation of the Nigerian national policy of education that was enacted in 1977. Though the document featured lot of laudable policies, feedback from key stakeholders in education revealed that the implementation of the policy was deficient and need urgent attention for the country to experience the much…

Through a phenomenological approach, this research aimed to make an interpretation of key stakeholders' [educational online technology] EOT experiences, to establish their current EOT needs and challenges, and provide a basis from which to recommend methods for effective EOT support. It analysed a range of students' and teachers' EOT experiences,…