By viewing individual communication services (voice, data, cable) as strategic tools in a communication infrastructure, Boston College (Massachusetts) was able to create an electronic communication environment with superior services at drastically reduced cost. The system provides voice, data, and cable access to every residence hall room,…

This report compares personal assistance services to enable independent living for people with disabilities in Sweden, West Germany, and the United States. The report focuses on kinds of personal assistant services available, laws governing these services, the extent to which these services are met by each country's social security and welfare…

To contribute to knowledge of how limited resources affect education agencies' ability to maintain and improve educational quality, this paper examines the services California's county education offices must provide. Specifically, it identifies state-mandated functions of county education offices and analyzes how Santa Clara County is meeting…

Describes the coordination of health and human services from sites within schools. Discusses funding trends and the following proposed strategies: (1) case management; (2) networking; (3) "one-stop" services; and (4) administrative consolidation. Discusses steps for advocacy, leadership, participation, and funding at the policy and local…

Babson College (Massachusetts) responded to expanded campus computer use and resulting demand for support services by developing service delivery tailored to user groups' needs. Resources devoted to this effort have grown dramatically, and include help desk and dispatch support, program of technology specialists, evening support to residence…

This interim review of the Youth Employment and Demonstration Projects Act (YEDPA) youth programs focuses on five topics through which were considered the universe of need, program experience, and policy recommendations. Chapter 1 is an introduction which briefly describes the law itself, including summaries of its major parts. It also discusses…

This guide explains how occupational therapists and physical therapists collaborate with educators, administrators, and parents to help children with disabilities in Wisconsin schools acquire needed skills. Chapter 1 provides basic historical information about occupational and physical therapy in schools and introduces a collaborative model of…