This training program, designed to assist treatment programs decision-makers in planning, implementing, and monitoring practices and services for alcoholic women, provides participants the opportunity to: (1) measure the current state of their agency programs; (2) select priorities for change; and (3) develop an action plan for change. The program…

As caseloads and reports of child abuse and neglect increase, social service agencies have developed new and varied approaches to effectively serve troubled families. Increasingly, the volunteer and the paid paraprofessional are being used to maintain needed services and to stretch limited dollars. The New Jersey Division of Youth and Family…

The logic and methodology applied in a management science approach to performance and staff utilization in the Client Benefits (CBA) and Community Service (CSA) divisions of the Suffolk County (New York) Department of Social Services (SCDSS) are described. Using a blend of classical organization theory and management science techniques, the CBA…

This training program, designed to assist treatment program decision-makers in planning, implementing, and monitoring practices and services for alcoholic women, provides participants the opportunity to measure the current state of their agency programs, select priorities for change, and develop an action plan for change. The program sessions, led…

Three objectives were developed to help school districts deliver effective educational services to homeless children at two suburban elementary schools in Pinellas County, Florida. The strategies included an individualized tutorial approach to increase daily school attendance among targeted homeless children, a teacher inservice training program…

Children with disabilities and their families tend to interact with numerous human services agencies, but often no formal mechanisms exist to coordinate the agencies' services. The Concurrent Services Model was developed and pilot tested to meet this need. Strategies are offered to ensure that interactions among agencies become more efficient and…

Service integration attempts to provide coordinated service delivery systems for the uncoordinated mix of programs such as income support programs (food stamps, Medicaid, and Temporary Assistance for Needy Families) and employment, child care, child welfare, and training programs that exist at the local level throughout the United States by…

Ten parallel human service agencies (five urban and five rural) were compared to identify variations in the service delivery system and to compare the costs of service provision. The agencies responded to approximately 36 questions covering eight major areas and were compared and contrasted, urban versus rural, according to the type of agency. All…

An examination of hundreds of studies on the use of volunteers in mentoring programs, service programs, and local community change initiatives highlight the importance of screening, training, and volunteer management. Each year, more than 90 million Americans contribute more than 20 billion volunteer hours. Personal benefits of volunteering…