As colleges and universities across the United States continue to grapple with enrollment challenges, many are embracing the concept of customer service as way to improve the student experience and positively impact retention. However, as many institutions of higher education begin to evaluate their own organizational structure, the notion of…

This article studies the research productivity of scholars and institutional departments in the field of marketing, by examining data of published articles in four premier marketing journals ("Journal of Consumer Research," "Journal of Marketing," "Journal of Marketing Research and Marketing Science") from 2010 to…

The purpose of this article is to explore how social forces related to the corporatization of universities play out at the granular level of institutional mission and vision statements in the racialized context of Canadian Kinesiology. The stated aims of Canadian Kinesiology academic units (N = 36) were collected from their public-facing websites,…

Differentiated instruction is a teaching philosophy in which faculty members recognize that no two students are identical and that each student can succeed with appropriate guidance. This study assesses the degree of implementing differentiated instruction by the faculty members of the College of Educational Sciences, The World Islamic Science and…

Environmental damage is a negative effect of human activities. The young generation is saddled with the burden of environmental damage left by the previous generations and must take on a role as an agent of change in improving the environment. This study analyses the pro-environmental behaviour of Indonesian students, the factors affecting such…

As the higher education landscape has shifted and calls for change and improvements have grown louder, researchers have turned to empirical investigations of what makes change possible in higher education. Recent studies on the impact of informal interactions for promoting change have given impetus to social network analysis as an approach to…

In this article, the authors document the educational pedigrees of faculty at the top 96 economics programs in the United States. They use roster data of 96 top U.S. economics departments to provide a comprehensive update and expansion on data regarding the academic origins--both undergraduate and doctoral--of tenure-track faculty. Nearly 60…

Drawing on a case study of media technology, this article addresses theory-practice conflict in an educational work setting. This conflict is expressed in employment contracts and career opportunities and in how professional identity is made. We demonstrate how ideas about practical and theoretical knowledge are negotiated in the academic career…

Fine arts high schools are schools that form the basis for vocational music education given in higher education institutions. These schools form the basis for higher institutions; therefore, it is of great importance that the contents of their curriculum be of a quality that will prepare them for higher education institutions. Based on this…

This study explored the leadership strategies academic leaders of technology departments in higher education may use to build high-performing faculty teams. The objective of the study was to discover the most effective ways for fostering faculty ingenuity in curriculum reform for a technology-focused program. In addition, the literature review…

There is a great emphasis on the importance of serving communities and the need to study servant leadership in recent higher education literature. Yet, academics' community citizenship behavior has not been examined through applied research. To address these issues, our study aims at investigating the effects of two dimensions of servant…

Higher education scholarship is focused largely on professors who guide students in their learning and students who participate in the educational process. The contributions of professional staff (i.e., those supporting the work of faculty and students) have not been as well understood, particularly those who reside in academic departments. We…

The aim of this study was to reveal pre-service teachers' informal reasoning regarding nuclear energy use in terms of informal reasoning modes, decision modes, and argument types. The exploratory sequential mixed method was used to collect data. The informal reasoning of pre-service teachers was investigated thoroughly and holistically by…

This qualitative study examines communicative processes associated with graduate students (N = 124) in their struggles with the impostor phenomenon (IP, commonly known as impostor syndrome) and their integration into and experience in graduate programs (aspects of organizational assimilation). We identified two mutually implicative relationships.…

At many research-intensive universities in North America, there is a disproportionate loss of minoritized undergraduate students from Science, Technology, Engineering, and Mathematics (STEM) majors. Efforts to confront this diversity, equity, and inclusion (DEI) challenge, such as faculty adoption of evidenced-based instructional approaches that…