It has been found that the implementation of Human-centred Design (HCD) methods in the Fuzzy Front-End is not likely to lead to diversification in educational product planning exercises, where time lines are short and executors lack experience. Companies, interested to collaborate with Master-level Industrial Design students on strategic design…

The command language features of 11 on-line information retrieval systems are presented in terms of the functional needs of a searcher sitting at a terminal. Functional areas considered are: becoming familiar with the system, receiving help when in trouble, regulating usage, selecting a data base, formulating simple queries, expressing single…