An attempt is made to provide a comprehensive guide to design of the dialogues between man and computer that take place at computer terminals. Particular topics include problems with conventional alphanumeric dialogues, dialogues with sound and graphics, pyschological characteristics of computer terminal users, problems of designing dialogues for…

Redesign of human-computer interface for users of computerized information systems can make substantial difference in training time, performance speed, error rates, and user satisfaction. Information and computer scientists are using controlled psychologically oriented experimentation, and evaluations during system development and active use to…

The model presented identifies three basic needs which must be met in order to increase our understanding of the user interface in computerized information systems: empirical studies of users' attitudes; systematic summaries and critical analyses of these studies; and an interim set of guidelines for user interface design. (EJS)