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Gray, Wayne D.; Salzman, Marilyn C. – Human-Computer Interaction, 1998
The design of five experiments comparing usability evaluation methods (UEMs) is examined. Each has had an important influence on human-computer interaction (HCI); however, problems with experimental design raised questions as to the efficacy of various UEMs. To obtain desired outcomes of the experimental method addressing HCI issues, close…
Descriptors: Computer Oriented Programs, Computer System Design, Design Requirements, Evaluation Criteria