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Brown, John Seely; Duguid, Paul – Human-Computer Interaction, 1994
Argues that the shared use of artifacts is supported by latent border resources that lie beyond the canonical artifact. Designers must understand the role border resources play and work more directly to help users develop them. This will require designers to change their understanding of artifacts and users. (Contains 69 references.) (KRN)
Descriptors: Change, Communication (Thought Transfer), Context Effect, Design

Moran, Thomas P., Ed.; And Others – Human-Computer Interaction, 1985
Individual papers discussing various facets of human relationships with interactive computer systems present an analysis of direct manipulation interfaces; discuss notion of conceptual models shared by system and user and propose a design methodology for delivering models to users; and address the intelligibility of systems and importance of…
Descriptors: Change Agents, Cognitive Processes, Computer Software, Design Requirements