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Computer System Design	2
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Performance Technology	2
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Performance Improvement…

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Dickelman, Gary J.	1
Sherry, Lorraine	1
Wilson, Brent	1

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Things That Help Us Perform: Commentary on Ideas from Donald A. Norman.

Dickelman, Gary J. – Performance Improvement Quarterly, 1995

Reviews and summarizes "Things That Make Us Smart," a book by Donald Norman that defends human attributes in the age of electronic systems. Topics include human performance; kinds of cognition; kinds of learning; design principles for electronic performance support systems; and examples. (LRW)

Descriptors: Cognitive Style, Computer System Design, Design Requirements, Human Factors Engineering

Supporting Human Performance across Disciplines: A Converging of Roles and Tools.

Sherry, Lorraine; Wilson, Brent – Performance Improvement Quarterly, 1996

Explores the similarities, differences, and emerging trends among the fields of human performance technology, electronic performance support systems, technical communications, and instructional design to gain insights into how their evolution affects performance support. The tension between designed messages and tools, which allows users more…

Descriptors: Communications, Computer System Design, Design Requirements, Information Technology